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Customer Data Privacy Policy

At Devonia Holidays, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.

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1. Information We Collect
When you interact with our website or book a holiday with us, we collect basic information, such as your name, email, phone number, and payment details. We also gather limited data on your preferences and travel requirements to tailor your experience. This data is collected securely, with your consent, and solely for the purpose of providing our services.

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2. How We Use Your Information
Your personal data is used only to ensure a smooth and personalized holiday experience. This includes managing bookings, updating you on travel plans, providing customer support, and understanding your preferences. If you sign up for our newsletter, we may also share occasional updates on new destinations, offers, or services. We do not sell, trade, or share your information with third parties for marketing purposes.

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3. Data Security and Retention
We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Access to your information is restricted to Devonia Holidays staff. We keep your personal data only as long as necessary for fulfilling our services or as legally required.

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4. Your Rights and Choices
You have the right to access, update, or delete your personal information. Additionally, you may withdraw consent for certain uses, such as marketing, at any time. If you have questions about your data or would like to exercise your rights, please reach out through our contact form.

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5. Cookies and Tracking
Our website uses cookies to enhance your experience and improve our services. Cookies help us understand visitor behavior and optimize the website. You can adjust your browser settings to refuse cookies if preferred.

For full details on our data practices, please review our complete Privacy Policy or contact us directly with any questions. Devonia Holidays is dedicated to respecting your privacy at every step of your journey.

About us
Info

Our team of five individuals champions a singular travel concept aimed at transforming Sri Lanka's holiday culture from fast-paced to slow-paced. Through our mission, we aim to offer an authentic and immersive experience, fostering a deep connection with this paradise island. Our goal is to consistently deliver memorable and enriching experiences, encouraging guests to return to Sri Lanka time and time again.

Our Address:

9 Elsalene Court

London Road

Leicester LE2 2PN 

United Kingdom

© 2023 by Devonia Holidays. Proudly created with Wix.com

Devonia Holidays LTD is a  UK registered Company

Registration Number: 14670409

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